Please use this form for current signal RECEPTION issues ONLY!!!! (Off-topic questions will not be responded to on this system. Use email for all other questions or to ask about a PAST problem with reception: 411smile.fm
Please let our tech team know if something is currently wrong with your local Smile FM station by completing the form below. The sooner we know, the faster we can get help on the way.
Thanks for becoming a Smile FM Problem Spotter. With 23 stations, it's hard to keep everything running perfectly. We do electronically monitor all of our stations, however if we have a power surge or power line failure it may damage our alerting equipment. You, our listeners play an important role in keeping everything running smoothly.
If it is during regular business hours, you can also phone us at 888-887-7139 after you fill out the form. If it is a serious emergency, please phone us at our emergency tech line 24/7 at 888-887-7139 ext 6. Off the Air Emergencies ONLY PLEASE!
If it turns out that the problem is not on our end, our tech team may be able to help you solve your issue. Be sure to see their suggestions for improving your reception!